Withdrawal

Last updated: 13 November 2026

You have 14 days from conclusion of the contract to withdraw without giving a reason. For digital content, this right ends when download starts after your express consent to immediate delivery and acknowledgement that you lose the right. Your rights concerning defective or non-conforming content remain unaffected.

You can use this form or email an unambiguous withdrawal statement to hello@lumabayera.com. For a valid withdrawal before download, we block downloads and refund you within 14 days using the original payment method, without a refund fee.

EU model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.

To: Luma Bay, a trade name of Bendor Solutions, sole proprietorship (eenmanszaak), KvK 71058664, Laan 21, 1741 EA Schagen, the Netherlands; hello@lumabayera.com.

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):

Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.